Prestige_hotel_management_services

Prestige Hotel Management provides hands-on Hotel & Resort Management Services, from Hotel Operations, Hotel Consulting, Hotel Development, Hotel Design, Asset Management, Hotel Real-Estate acquisition, Technical and Pre-Opening Services to Hotel Marketing and Hotel Risk Management plus Operational services that are vital to the overall profitability and long-term sustainability of your Hotel Investment.

For years property owners have relied on the expertise of hotel management companies to increase the profitability of their hotels and resorts. Choosing the right hotel management company is one of the most important decisions you’ll ever make. Prestige Hotel Management, with a heavy focus on Guest Service and Satisfaction, Hotel Marketing, Hotel Accounting and Revenue Management combined with tight, well-managed Hotel Operations, is the cornerstone of your business.

Sales and Marketing

 

Prestige HM can deliver across all areas of the hotel and hospitality sector and looks in particular at target markets, events and conferencing, restaurant and beverage, spa and fitness, golf resorts and brand and image promotion.

Revenue Management
In today’s market, online and electronic marketing is a key aspect of any marketing strategy and has the benefit of being cost-effective. Prestige HM can assist with website management and development, promotions, pricing strategies and competitor analysis.

Sales Representation
Prestige HM can assist with sales representation to wholesalers and agents, both nationally and internationally, across all segments. Our strong relationships enable us to advise on developing an effective sales programme, rates and packages, training and sales itinerary management.

Website Support & Design
Prestige HM offers a full web package, from reviews of current websites to design and implementation of new websites, online marketing, social media and web presence. A good website with a strong brand image is increasingly important to attract and retain customers. In this fast moving environment, Prestige HM can assist in all aspects of web development and search engine optimisation, booking systems, social media and online partnering.

Brand Management
Branding is a vital part of any business and consistency in branding is key to the hospitality sector. We can create a brand strategy which sets you apart from competitors, enhances your image and ensures repeat business. Prestige HM can assist with advertising and marketing your brand, refreshing or enhancing a current brand and partnering with suitable businesses.

PR Strategy
Prestige HM has the experience necessary in PR to deliver cost effective results and make full use of our contacts within the industry . We look at the individual elements of each project and how these are consistent with the overall marketing plan, focusing on media relations, promotion of brand image, event management and promotion with a view to delivering a consistent message at all times.

Finance Management

 

Prestige HM utilises an integrated accounts system to enable efficient management of hotel information, reporting and planning..

Our fully integrated accounts system enables us to manage data efficiently, produce reports easily and provide forecasting figures, ensuring the correct management decisions are made. We can compare performance year on year to better understand the overall business position and plan effectively for the future.

Internal Controls
Internal controls are key to the smooth day to day running of your business and Prestige HM will manage payroll, cash flow management, accounts payable and receivable, payment processing, revenue auditing, VAT returns and bank reconciliations.

Forecasting and Budgeting
Prestige HM can provide monthly revenue and profit forecasts, 12 monthly rolling forecasts and annual budgeting. We ensure that forecasting is relevant to market conditions and as accurate as possible.

Reporting
We provide management reports on a weekly or monthly basis as required, including cash flow statements, forecasts, weekly revenue, monthly profit & loss, balance sheets and year on year analysis.

Human Resources

 

Prestige HM can manage your human resources to improve overall business performance..
We can assist with recruitment, coupled with training and motivation to achieve excellent staff retention.

Recruitment and Retention
Prestige HM can manage all aspects of the recruitment process and source candidates at all levels of responsibility. Our network of contacts in the recruitment industry enables us to source the best candidates and we can also manage job specifications, the interview process and staff appraisals going forward.

Employment Contracts
Prestige HM can assist with creating thorough employment contracts that cover not only the legal requirements but also communicate performance expectations effectively.

Standard Operational Procedure Manuals
Prestige HM can provide practical documentation to help your business run smoothly by clearly communicating to staff the procedures and legal requirements.

Culture
Prestige HM can instil the correct culture in a business to inspire staff, deliver world class service and encourage ownership of roles and responsibilities.

Training
Training is essential to staff retention, motivation and ultimately business growth. Prestige HM can assist in training and developing staff at all levels to help them reach their full potential.

Spa and Leisure

 

Prestige HM provides a complete Spa Management Service, drawing on our expertise in this area to ensure that your business is managed both effectively and profitably.

The Prestige HM Spa Management service enables your spa to achieve its full potential and manages everything from membership to treatments.

Areas covered include reviewing your current products and treatments, sales and marketing of your spa, membership packages, human resources, health and safey and financial and IT systems.

Information Technology

 

Prestige HM offers a full information technology and communications service, including networks, telephone systems, equipment supply and maintenance, cabling, back up solutions and web services.

We can assist with all aspects of information technology and telecommunications, including network installation and maintenance, hardware and software provision and maintenance, web development and integration, booking systems, bespoke software applications and telecommunications networks.

Procurement

 

We have an extensive network of suppliers, enabling us to provide quality products and services in a cost effective manner.

Prestige HM can assist with purchasing prodedures, control systems, stock takes and monitoring to achieve higher margins for sales alongside low inventory levels.

F&B Planning and Controls

 

Food and beverage is an important part of the hotel business and Prestige HM can help ensure your restaurant is an asset.

Prestige HM understands that your restaurant is a key part of your business and instrumental in introducing potential guests. We will work with you to achieve profitability and exceptional service and can assist with menu creation and styling, product advice, productivity and food and beverage cost controls.